Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios?

The correct choice is based on the functionality of the Agent mobile application within ServiceNow, which is designed to facilitate the creation of assets through scanning. When using the mobile application, scanning is most effective for creating a single asset at a time, particularly by using a barcode scan.

This method allows for quick data capture and minimizes errors that could occur when manually entering details. The focus on single asset creation through a direct barcode scan aligns with common practices in asset management, as it simplifies the process and ensures that the information is accurately associated with the correct item.

Other scenarios, such as receiving multiple assets from a purchase order or creating multiple assets from a contract PDF scan, typically involve different workflows that are not supported by single-scan functionality within the mobile application. These tasks require more comprehensive processing capabilities found in other areas of the ServiceNow platform, which are not directly accessible through the mobile application for the automated scanning feature.