What lifecycle stages does a hardware model go through?

Excel in the ServiceNow Certified Implementation Specialist – Hardware Asset Management Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

The stages that a hardware model goes through are best captured by the sequence: general availability, end of support, end of life, and end of extended support.

General availability refers to the point at which the hardware model is actively being sold and widely distributed, making it available to all customers. Following this, the end of support signifies a transition period where the manufacturer may no longer provide updates or technical assistance. The end of life marks a critical stage where the product is officially retired from active duty, meaning it is no longer sold or supported. Lastly, the end of extended support indicates that any additional help or service that may have been offered even after the end of life has ceased as well.

This lifecycle shows a comprehensive view of how a hardware model is interacted with over time—it begins with market entry, transitions through various support phases, and culminates in its retirement, ensuring users understand the timeline and support structure provided for the hardware they are using. This concept is essential for effective hardware asset management, ensuring organizations can plan for upgrades and replacements in a timely manner.

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