When creating a list report that groups all assets by product model, which table is used?

Excel in the ServiceNow Certified Implementation Specialist – Hardware Asset Management Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

The correct choice for creating a list report that groups all assets by product model is the table that specifically relates to hardware assets. The alm_hardware table contains records of hardware assets which are directly associated with product models. When generating a report that requires grouping by product model, it’s critical to use the table that stores detailed information about the individual hardware assets, as it allows for the aggregation of data on the specific models of these assets.

While the alm_asset table also pertains to assets, it encompasses a wider range of asset types beyond just hardware, making it less focused for a report specifically targeting hardware product models. The alm_model table reflects the product models themselves but does not contain the asset records necessary for reporting on the usage or count of these models. Similarly, the alm_model_category table categorizes models and does not directly link to individual asset instances.

As such, the alm_hardware table is the right choice for this specific reporting need, ensuring that the report accurately reflects hardware assets grouped by their respective product models.

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