Which process helps to ensure that the right hardware is in use by the right users?

The process that helps to ensure that the right hardware is in use by the right users is asset tracking. This involves monitoring and managing hardware assets throughout their lifecycle, including acquisition, usage, and disposal. By implementing effective asset tracking, organizations can keep a detailed record of who is using which hardware, where it is located, and its condition. This visibility allows for better decision-making regarding hardware allocation and utilization, ensuring that resources are deployed efficiently and effectively to meet organizational needs.

While other processes play important roles in IT asset management, they do not specifically focus on the direct linkage between users and hardware usage. For example, vendor management primarily deals with relationships and negotiations with hardware suppliers, rather than tracking asset usage. Asset allocation refers to the distribution of assets, but without robust tracking, it's challenging to verify that assets are assigned appropriately. Request fulfillment deals with processing requests for new hardware but does not inherently ensure that existing hardware is optimally used or assigned to the correct users. Therefore, asset tracking stands out as the key process that directly relates to ensuring the right hardware is matched with the right users.